Welcome to Chicago Park Points Customer Service!

Please note that the Customer Service Department is open Monday thru Friday, 8:00 a.m. to 5:00 p.m. Central Standard Time.

If you've won an auction, please allow until the afternoon following the auction to be contacted for the coordination of your reward.

Stay updated with announcements, get answers from the community, and share your feature suggestions with us.
You can also submit a request or send us an email at support@parkpoints.zendesk.com.